Tip 8: How to set dynamic CC field value in Workflow SendEmail action in Netsuite

Recently I got a very interesting requirement from one of my client.

Requirement:

User will create a Sales Order record, email will be sent to customer’s multiple contacts through workflow.

Existing Feature:

Netsuite provides a CC textbox field in Send Email action in workflow where you don’t have option to select any field.

Then how to fetch it???

After exploring in different ways I got a solution for it which I like to share with you all.

Solution:

Create a “Text Area” field let’s say “Contact Emails(custbody_contact_emails)” in Sales Order record and populate the Contact’s emails with comma(“,”) separated.

Contact Emails

In the Send Email action of workflow, set that custom field id ({custbody_contact_emails}) in the CC field  and save the state.

cc

Now execute the workflow and check, email is sent to the CC emails too 🙂 🙂

Isn’t it simple???

Thanks,

Asha

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One thought on “Tip 8: How to set dynamic CC field value in Workflow SendEmail action in Netsuite

  1. Pingback: How to set dynamic CC field value in Workflow SendEmail action in Netsuite | Finding Easy Tech Blogs

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